Privacy Policy

1. Introduction

Voima Holding AS, a company registered in Norway with its registered office at Blomliveien 31, 9154 Storslett, Norway, operates cooking education services for students throughout Canada through the website voimacooking.ca.

This Privacy Policy explains how we collect, use, disclose, and protect personal information from individuals who visit our website, inquire about our cooking classes, or participate in our educational programs.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. This policy is governed by Norwegian law and complies with applicable data protection regulations.

2. Information We Collect

2.1 Information You Provide

We collect personal information that you voluntarily provide when you:

• Submit a contact form or information request
• Inquire about cooking classes or educational programs
• Register for or enroll in a course
• Subscribe to newsletters or communications
• Communicate with us via email or other channels

This information may include:

• Full name
• Email address
• Phone number
• Mailing address
• Course preferences and learning interests
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website or source
• Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We use collected information for the following purposes:

• To respond to inquiries and provide information about our cooking classes and educational programs
• To process course registrations and manage student enrollment
• To communicate with you about your courses, schedules, and educational materials
• To send newsletters, updates, and promotional materials (with your consent)
• To improve our website, services, and educational offerings
• To analyze website usage and user behavior
• To comply with legal obligations and protect our legal rights
• To prevent fraud and ensure website security

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contractual necessity: To fulfill our obligations when you enroll in courses or request services
• Legitimate interests: To operate our business, improve our services, and communicate with potential students
• Legal compliance: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose information when required by law, legal process, litigation, or requests from public authorities, or when necessary to protect our rights, property, safety, or the rights of others.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.

6. International Data Transfers

Voima Holding AS is based in Norway, and we provide services to students throughout Canada. Your personal information may be transferred to and processed in Norway or other jurisdictions where our service providers operate.

When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods vary depending on the type of information and the purpose for which it was collected. When information is no longer needed, we securely delete or anonymize it.

9. Your Rights

Subject to applicable law, you have the following rights regarding your personal information:

• Right to access: Request access to the personal information we hold about you
• Right to rectification: Request correction of inaccurate or incomplete information
• Right to erasure: Request deletion of your personal information in certain circumstances
• Right to restriction: Request limitation of processing in certain situations
• Right to data portability: Receive your information in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent: Withdraw previously given consent at any time

To exercise these rights, please contact us using the information provided in the Contact section below. We will respond to your request within the timeframe required by applicable law.

10. Third-Party Websites

Our website may contain links to third-party websites, services, or resources. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are intended for adults and learners of appropriate age for culinary education. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have collected information from a child without proper consent, please contact us immediately.

12. Marketing Communications

With your consent, we may send you marketing communications about our cooking classes, educational programs, newsletters, and promotional offers. You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email
• Contacting us directly using the information below
• Updating your communication preferences in your account settings

Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your courses, account, or our business relationship.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically. Significant changes will be communicated through our website or via email. Your continued use of our services after changes become effective constitutes your acceptance of the revised policy.

14. Educational Disclaimer

All cooking classes, culinary lessons, food safety guides, recipe materials, workshops, downloadable resources, preparation checklists, and learning content are provided solely for educational and informational purposes.

We do not provide medical nutrition advice, diet therapy, health guarantees, restaurant licensing, employment guarantees, income guarantees, client acquisition guarantees, or professional chef certification guarantees.

Participants remain responsible for their own learning progress, ingredient choices, allergy awareness, food safety practices, kitchen equipment, local regulations, and use of educational materials.

15. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of Norway. Any disputes arising from this policy or our data processing practices shall be subject to the exclusive jurisdiction of the courts of Norway.

16. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

17. Data Protection Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in Norway or your country of residence.